FAQ's - Sale


I had something in my cart but when I checked out it said it was sold out?

Items are not deemed sold (to you) until you have finalised your purchase at check out.  If the item you are interested is limited in stock, and you and another customer are both interested in purchasing it, the item will be sold to the first customer to finalise the check out process.

Can I use the sale code and my rewards?

No - you can only use one discount code per order.

Will I earn points on sale items?

Yes you will earn 1 point for every Dollar you spend.

Can I return a sale item?

For return of sale items please refer to the sales individual Terms and Conditions.

I missed the sale deadline, can you please offer me the discount anyway?

No, a sale is strictly for a limited time. Sales Terms and Conditions are stated for each individual sale.